Answer:
(I)
b. Use the reasons-before-refusal plan.
(II)
a. Keep the refusal respectful, sensitive, and upbeat.
b. Disclose all reasons for the refusal.
d. Provide alternatives that encourage the customer to continue business with you.
Explanation:
- In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
- In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
Answer: The expected loss is $2.3
Explanation:
Total number of tickets to be sold = 100 tickets
one $450 prize, the expected gain = 450 x (1/100) = $4.5
two $110 prizes, the expected gain = 110 x (2/100) = $2.2
four $25 prizes. the expected gain = 25 x (4/100) = $1
Expected gain (loss) = Total expected gain - Cost of the ticket
= (4.5 + 2.2 + 1 ) - 10
= (2.3)
The expected loss is $2.3
Answer:
The operating profit for this year amounts to $ 550,000
Explanation:
Operating Profit is computed below as:
Operating Profit = Revenue - Expense (Fixed Cost + Variable Cost)
= $1,950,000 - ($200,000 + $1,200,000)
= $1,950,000 - $1,400,000
= $550,000
Revenue = Number of frozen dinners × Selling Price
= 150,000 × $13
= $1,950,000
Variable Cost = Number of frozen dinners × Cost per frozen dinner
= 150,000 × $8
= $1,200,000
Answer:
the correct answer is a. General information questions
Explanation:
many areas of a candidate are evaluated during an interview for a specific job or a position. among these tested areas are health, IQ, creativity, team working capacity, individual decision making ability, aptitude and the past performance and achievements.
general information question are inclined to obtain the past performance and actions of an employee. this allows the business to evaluate the individual and how he or she will react during the course of work in their job in the future.
Based on the information given the portfolio weights for a portfolio are:
Stock A 0.6187; Stock B 0.3815.
First step
Shares Price per share Total value
Stock A 145 $47 6,815
Stock B 200 $21 4,200
Total 11,015
Second step
Portfolio weights
Stock A [ 6,815 / 11,015 ] 0.6187
Stock B [ 4,200 / 11,015 ] 0.3813
Inconclusion the portfolio weights for a portfolio are: Stock A 0.6187; Stock B 0.3815.
Learn more here:brainly.com/question/19579061
