<span>figurative language is a distinction within some fields of language analysis, in particular stylistics, rhetoric, and semantics. Literal language uses words exactly according to their conventionally accepted meanings or denotation.</span>
Answer:
This is crucial when developing relationships and connecting people. Social media provides key influencers and will provide great customer service when gathering input data, answering questions and listing to feedback to make the product or company better.
Explanation:
I think the answer is a personal characterization