Hey hey hey! I recently took the test and the answer is D | (• ◡•)|
Answer:
i think its d sorry if i am wrong
Answer:
A help desk is considered to be focused on break-fix (like a incident management), where a service desk is there to assist with break-fix and with service requests (requests for new services) and requests for information (ex. “how do I do <u>X</u>?”).
Hope this helps!