<span>1) Decide what you want to learn from administering your questionnaire.
2) Plan questions that will help you get the information you need.
3) Use closed-ended questions to gather specific answers.
4) Use open-ended questions to solicit feedback.
5) Ask questions in such a way as to avoid confusion and bias.</span>
I think it is b. Most beautiful, as c and d don't make sense. A is a possibility, but I'm pretty sure it is b. Most beautiful.
Wallace places emphasis on the word "adjust" because he is addressing our realities and way of thinking as "default." He expresses the importance of paying attention to your surroundings, and adjusting to other perspectives and ways of thinking. He compares our ignored experiences to the water fish swim in but were never taught to notice.
