<span>This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.</span>
Answer:
The duties under the teaching contract cannot be delegated
Explanation:
The person wit whom the school has a binding agreement was Teresa and contract of services cannot be delegated unilaterally by Teresa to her friend Shirley without consulting the school authority.
The appropriate procedure would be for Teresa to discuss with the school her plans to let Teresa to cover up for her absence,however, if the school accepts the new arrangement , Teresa would need to be relieved of her duties as this would be a permanent substitution.
The still-face interaction paradigm
<span>An experimental task was introduced in 1978 to prove that infants actively contribute to social interaction. It is called the Still-Face Paradigm or SFP.</span>
<span>In the experiment, 3 phases of face-to-face interaction of infants with an adult were tested: the normal interaction, the still-face (where the adult becomes unresponsive and maintains a neutral facial expression), and a reunion where the adult resumes normal interaction.</span>
<span>Indeed, the still-face paradigm showed effects like increased gaze aversion and less smiling. </span>
Answer:
$4,760
Explanation:
The value a company will record for the dishwasher will be the amount that was used to purchase the dishwasher plus the associated cost of transporting and installing the dishwasher.
The price of the dishwasher to be used is the actual amount it was bought and not the fair value.
Amount recorded for dishwasher= Price + Transportation + Installation fees
Amount recorded for dishwasher= 4,200 + 330 + 230
Amount recorded for dishwasher= $4,760
Note the fee for illegal parking is not considered because it is not a direct cost related to purchase of the dishwasher
Answer:
Sam change: -5.13%
Dave change -18.01%
Explanation:
If interest rate increase by 2%
then the YTM of the bond will be 9.3%
We need eto calcualte the present value of the coupon and maturity of the bond at this new rate:
<em><u>For the coupon payment we use the formula for ordinary annuity</u></em>
Coupon payment: 1,000 x 7.3% / 2 payment per year: 36.50
time 6 (3 years x 2 payment per year)
YTM seiannual: 0.0465 (9.3% annual /2 = 4.65% semiannual)
PV $187.3546
<u><em>For the maturity we calculate usign the lump sum formula:</em></u>
Maturity: $ 1,000.00
time: 6 payment
rate: 0.0465
PV 761.32
Now, we add both together:
PV coupon $187.3546 + PV maturity $761.3154 = $948.6700
now we calcualte the change in percentage:
948.67/1,000 - 1 = -0.051330026 = -5.13
For Dave we do the same:
C 36.50
time 40
rate 0.0465
PV $657.5166
Maturity 1,000.00
time 40.00
rate 0.0465
PV 162.34
PV c $657.5166
PV m $162.3419
Total $819.8585
Change:
819.86 / 1,000 - 1 = -0.180141521 = -18.01%