Marilyn is a good person in this story because all she wanted to do was see her brother. so she went on board of a medical ship. the ship that Marilyn when on board of, cant hold any more weight than the amount that it has already. So if the captain wants to live, and deliver the medicine to the planet, then he is going to have to throw her off the board. Marilyn does not know that though, she thinks that she will only get fined.
The evidence Diane Coutu uses to support her claim that improvisation requires resilience is within the arena of personal capabilities or company rules, and the ability to solve problems without the usual or obvious tools is a great strength. The ability to improvise is the third building block of resilience, as Cotu points out based on testimonials by people who have gone through such experiences, and psychological research.
They are usually written to humiliate someone is false.