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allsm [11]
2 years ago
11

What is the impact of Customer Centricity?

Computers and Technology
1 answer:
skad [1K]2 years ago
5 0
Customer-centric businesses generate greater profits, increased employee engagement, and more satisfied customers. Customer-centric governments and nonprofits create the resiliency, sustainability, and alignment needed to fulfill their mission.
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Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter a
olga55 [171]

Answer: Informal bench-marking

Explanation:

Informal bench-marking is defined as unconscious comparison of one's own behavior, skills, values etc with other and learning from them to improve. This leaning can be found in work-place, home, school etc.

  • According to the question, Myles is using informal bench-marking through studying other stores complaint handling style and reduction technique so that he can learn from it.
  • Other options are incorrect because designing analysis,outcome analysis, issue analysis and processing of complaining ta re not the comparison that unconsciously done by person .
  • Thus, the correct option is informal bench- marking.
4 0
4 years ago
Write a c++ function, largestnum, that takes as parameters a double array and its size and returns the index of the last occurre
miv72 [106K]
Not a Question so how am i supposed to help with this problem
6 0
3 years ago
Create a class named Employee. The class must contain member variables for the employee name and salary. It should contain gette
Lerok [7]

Answer:

Explanation:

The following code was written in Java. The code contains the Employee class which contains the two variables (name, salary), the constructor, getter and setter methods for both variables, and an overwritten toString method. It also contains a tester class with the main method inside and creates a Employee object and initializes it. Then it calls the toString method. The output can be seen in the attached image below. Due to technical difficulties I have added the code as a txt file below.

8 0
3 years ago
Which term best describes a popular marketing strategy that centers
IceJOKER [234]

Answer:

Customer Relationship Management (CRM).

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.

This ultimately implies that, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research. It comprises of all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers.

Basically, CRM involves understanding customer needs, building and maintaining healthy long-term relationships with them, in order to add value or scale up your business.

Hence, customer relationship management (CRM) is one of the popular marketing strategy that is mainly based on the acquisition, enhancement, and retention of long-term relationships that add value for the organization and the customer.

8 0
3 years ago
Which type of portfolio might a young investor who is not afraid of risk choose?
Keith_Richards [23]
i think it would be the investment with high risk and high return such as Stocks.When investing in stock, investor analyze whether a specific company will be doing well in the time of investment (which will increase the market price of the stock) and take a profit from it.
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3 years ago
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