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xz_007 [3.2K]
2 years ago
8

If customer satisfaction does not always lead to customer loyalty, firms may need to focus additional effort on _____ strategies

..
Business
1 answer:
mihalych1998 [28]2 years ago
5 0

The firms may need to focus additional effort on retention strategies.

Retention strategies are means employed by firms to retain their customers both new and existing, over some specified period.

Where a company has high customer retention, it means customers would continue to patronize the company's products and not not defect to another product or business.

Customer retention process starts with the first point of contact in an organization and spread through the whole duration of the customer's relationship with the organization.

Learn more at: https://brainly.com/question/4310845

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Mallory needs to inform her staff that their insurance benefits are changing. as she prepares her strategy for presenting the in
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3 years ago
New Body, a gym, bought new exercise equipment on credit. The purchase price was $10,438.88. They secure the loan with a financi
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b. $524.94

Explanation:

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PV \div \frac{1-(1+r)^{-time} }{rate} = PTM\\

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4 0
3 years ago
Which of the following is true of a stock dividend? Multiple Choice It is a liability on the balance sheet. The decision to decl
ivolga24 [154]

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Yes it is true that a stock dividend does not affect total equity.

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