1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Readme [11.4K]
2 years ago
13

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours

after case creation. Which feature should an administrator use to fulfill this requirement?
A. Case Escalation Rule
B. Formula field
C. Assignment Rule
D. Omni-Channel Supervisor
Computers and Technology
1 answer:
weqwewe [10]2 years ago
3 0

The feature that the administrator has to use to fulfill this requirement is a  Case Escalation Rule.

The answer to this question is option A.

<h3>What is a case escalation rule?</h3>

This is what is used to reroute a case. It has the ability of passing notifications to a user after a given length of time has gone by.

With this rule the person would be able to make the choice is the case is to be escalated or if it should be passed to a different user.

Read more on the Case Escalation Rule here:

brainly.com/question/14161284?referrer=searchResults

An escalation rule automatically reroutes a case and can notify a user if the case remains open after a certain period of time has passed. With an escalation rule, you can: Choose to escalate a case to a queue or to another user.

You might be interested in
Time-management techniques work most effectively when performed in which order?
Sholpan [36]

Answer:

study-time survey, project schedule, prioritize tasks, reward system.

Explanation:

Time management can be defined as a strategic process which typically involves organizing, planning and controlling the time spent on an activity, so as to effectively and efficiently enhance productivity. Thus, when time is properly managed, it avails us the opportunity to work smartly rather than tediously (hardly) and as such making it possible to achieve quite a lot within a short timeframe. Also, a good time management helps us to deal with work-related pressures and tight schedules through the process of properly allocating the right time to the right activity.

Hence, time-management techniques work most effectively when performed in the following sequential order; study-time survey, project schedule, prioritize tasks, and designing (creating) a reward system.

4 0
3 years ago
5.2
Ray Of Light [21]

Answer:

In order to reduce the risk of accidents on the roads.

Explanation:

The special equipment is used when  testing eyesight for a driver's license in order to reduce the risk of accidents on the roads. Good eyesight is very important for good and safe driving so to find out the eyesight of the driver, the license officer used special equipment in order to check driver's eyes. If the eyesight is good, the officer provide license to the person otherwise not so that no accidents happen on the road.

8 0
3 years ago
The risk of carbon monoxide poisoning can be reduced by
lisov135 [29]
A machine. I foget the name but there can be a machine, or fresh air, or turning off your car, or opening doors and getting out when there;s a fire or smoke.
5 0
4 years ago
1. Implement the function dict_intersect, which takes two dictionaries as parameters d1 and d2, and returns a new dictionary whi
stich3 [128]

Answer:

1  

def dict_intersect(d1,d2): #create dictionary

  d3={} #dictionaries

  for key1,value1 in d1.items():       #iterate through the loop  

      if key1 in d2:   #checking condition

          d3[key1]=(d1[key1],d2[key1])   #add the items into the dictionary  

  return d 3

print(dict_intersect({'a': 'apple', 'b': 'banana'}, {'b': 'bee', 'c': 'cat'})) #display

2

def consolidate(*l1):  #create consolidate

  d3={} # create dictionary

  for k in l1:       #iterate through the loop

      for number in k:   #iterate through  the loop                               d3[number]=d3.get(number,0)+1   #increment the value

             return d 3 #return

print(consolidate([1,2,3], [1,1,1], [2,4], [1])) #display

Explanation:

1

Following are  the description of program

  • Create a dictionary i.e"dict_intersect(d1,d2) "   in this dictionary created a dictionary d3 .
  • After that iterated the loop and check the condition .
  • If the condition is true then add the items into the dictionary and return the dictionary d3 .
  • Finally print them that are specified in the given question .

2

Following are  the description of program

  • Create a dictionary  consolidate inside that created a dictionary "d3" .
  • After that iterated the loop outer as well as inner loop and increment the value of items .
  • Return the d3 dictionary and print the dictionary as specified in the given question .

5 0
4 years ago
We can draw crescent using ?
Anarel [89]

Answer:

I think it's B

hope this helps

have a good day :)

Explanation:

4 0
3 years ago
Read 2 more answers
Other questions:
  • LDAP is an industry standard employed by Microsoft, which enables IT departments to use a(n) __________ structure when creating
    7·1 answer
  • This career involves answering questions about computer parts and trouble shooting broken computers? Video game designer, comput
    10·1 answer
  • What college degrees did Steve Wozniak earn?
    10·1 answer
  • 1) which colour filter is used to pumps up black and white effects?
    13·1 answer
  • A user on a corporate laptop discovers that their bank account and social media accounts have all been hacked. The user has high
    12·1 answer
  • Format character of Date function that display the day of the month in 2 digits with leading zeros such as 01 to 31
    11·1 answer
  • 01 Describe all the possible component of a chart​
    8·1 answer
  • When should students practice netiquette in an online course? Check all that apply.
    9·1 answer
  • Questlon 5 of 25
    5·1 answer
  • FREEEEE 100 POINTS COME TAKE COME COME COME<br><br> only if u like da black panther
    8·2 answers
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!