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Readme [11.4K]
2 years ago
13

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours

after case creation. Which feature should an administrator use to fulfill this requirement?
A. Case Escalation Rule
B. Formula field
C. Assignment Rule
D. Omni-Channel Supervisor
Computers and Technology
1 answer:
weqwewe [10]2 years ago
3 0

The feature that the administrator has to use to fulfill this requirement is a  Case Escalation Rule.

The answer to this question is option A.

<h3>What is a case escalation rule?</h3>

This is what is used to reroute a case. It has the ability of passing notifications to a user after a given length of time has gone by.

With this rule the person would be able to make the choice is the case is to be escalated or if it should be passed to a different user.

Read more on the Case Escalation Rule here:

brainly.com/question/14161284?referrer=searchResults

An escalation rule automatically reroutes a case and can notify a user if the case remains open after a certain period of time has passed. With an escalation rule, you can: Choose to escalate a case to a queue or to another user.

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Write a program that asks the user for three strings. Then, print out whether the first string concatenated to the second string
zepelin [54]

Answer:

import java.util.Scanner;

public class Main {

   public static void main(String[] args) throws Exception {

          Scanner myObj = new Scanner(System.in);

        //Request and receive first String

       System.out.println("Enter username");

       String firstString = myObj.nextLine();

       

       //Request and receive second string

       System.out.println("Enter second string");

       String secondString = myObj.nextLine();

       

         //Request and receive third string

       System.out.println("Enter third string");

       String thirdString = myObj.nextLine();

       //Concatenate the first and second string

       String concatA_B = firstString + secondString;

       

       if(concatA_B.equals(thirdString)){

           System.out.println("First String Concatenated to Second String is equals to the third String");

       }

       else{

            System.out.println("First String Concatenated to Second String is NOT equals to the third String");

       }

   }

}

Explanation:

  • Import Scanner Class
  • Request and Receive three variables from the user using the Scanner Class
  • Concatenate the first and second
  • Use the .equals() method to check for equality
5 0
3 years ago
PLEASEEE HELPPPP me
insens350 [35]

Answer:

D

Hope This Helps!   Have A Nice Day!!

7 0
3 years ago
Which of the following software programs provides for e-mail communication?. A. Access. B. Word Perfect. C. Outlook. D. Excel
torisob [31]

There are several software programs and internet applications that you use to send electronic mail (e-mail) to other people. However, for programs that are part of the Microsoft Suite, only one provides this ability, which is (C) Outlook.  

Microsoft Access is used to manage databases, while Microsoft Excel is used to analyze numerical and text data. WordPerfect is a word processor software created by Corel.  


5 0
2 years ago
Read 2 more answers
1. Separate valid and invalid variables:
DedPeter [7]

Firstly we explain the variable and the declaration rule for the variable and further separating the valid and invalid variables.

  • Whenever a user is given a question, variables are data values that can vary. for example  age, CSL, etc.
  • It may alter and during the execution of the program.
  • It's a storage space for memories.
  • It has a name that corresponds to the location.
  • Data is stored in the memory location.

The rule for variable declaration:

  • The names of your variables should be based on the phrases used in the subject area, and they should reflect the variable's function.
  • By removing spaces between the words, you can make variable names. Each word in the name should be capitalized, including prepositions and pronouns that are one letter long.
  • An underscore should never be used to start a variable name.
  • Single-character variable names should be avoided. For loop counters, only short variable names are permitted.
  • After the state that equals the "true" value, name variables that describe binary states ("true" or "false").

The valid variable is:

CSL, Age,CLS,SEE,Stop5for,Give, $shopping, and United.

The invalid variable is:

Mark-sheet, Tel $, Simple Interest, and 545Newton.

Learn more:

brainly.com/question/2684763

5 0
3 years ago
What are the steps for creating a bookmark? 1. Place the insertion point where the bookmark should appear. 2. Click the tab. 3.
Paladinen [302]

Answer:

2. Insert

3. Links

4. Add

6. Advanced

Explanation:

HTML is an acronym for hypertext markup language and it is a standard programming language which is used for designing, developing and creating web pages.

A website refers to the collective name used to describe series of web pages linked together with the same domain name.

On the other hand, a webpage is the individual HTML document (single page) that makes up a website with a unique uniform resource locator (URL).

A bookmark can be defined as a placeholder or saved shortcut for a webpage and for future reference. Thus, it avails an end user the ability to quickly access a bookmarked webpage by automatically directing the web browser to the webpage.

Basically, the steps for creating a bookmark are;

1. The insertion point of the webpage should be placed at the point where the bookmark should appear.

2. Click the "INSERT" tab.

3. In the "LINKS" group, click "Bookmark"

4. When a dialog box opens, the bookmark should be named with a specific title, and then click "ADD"

5. To see bookmarks within the HTML document, you should go to Backstage view and click on "Options"

6. In ADVANCED, select Show Bookmarks to have them appear as a locked cursor within the HTML document.

6 0
3 years ago
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