Mrs. Flowers is being described quite positively here as the adjective 'benign' simple means warm-hearted or kind. and graceful connotes a sense of elegancy. She is smiling warmly and genuinely.
I'll tell you. M' father, Pip, he were given to drink, and when he were overtook with drink, he hammered away at my mother, most unmerciful. It were a'most the only hammering he did, indeed, 'xcepting at myself. And he hammered at me with a wigour only to be equalled by the wigour with which he didn't hammer at his anwil. - You're a-listening and understanding, Pip?"
In this excerpt, the action of "hammering"
hope this helps
4. Praise
5. Crease
6. Charcoal
Answer:
I would need the passage or article to answer those questions!