Lorenzo is being interviewed for a customer service position at a retail store. The interviewer asks him to provide a specific e
xample of his customer service skills. The interviewer is asking Lorenzo to _____
A. provide details of his educational and work background
B. pretend he is serving a customer and act out how he will assist him or her
C. list all the customer service traits that he possesses
D. tell a brief descriptive story that demonstrates a time he provided excellent customer service
An interview is a formal meeting between the employer and a jobapplicants to test the competency of the job applicant.
Lorenzo is being interviewed for a customer service position at a retail store. The interviewer asks him to provide a specific example of his customer service skills. The interviewer is asking Lorenzo to <em><u>pretend he is serving a customer and act out how he will assist him or her.</u></em>
This means the interviewer wants Lorenzo go act like he has been employed as a customer service representative. Lorenzo has to display how he will attend to customersand treat them when he is employed.
Therefore, Lorenzo is to pretend he is serving a customer and act out how he will assist him or her.
