Question

Why is building loyalty so important to businesses involved in the hospitality and tourism industry?

Answer 1

Answer:

with industry its good to have a constant source of income. and to make sure of that company's tie in rewards with staying with the company. such as cheaper health checkups after a couple of visits or in tourism. people that travle alot get better seating and better food. to keep them with the same business.

Answer 2

Answer: It leads to increased business and higher profits.
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