Answer:
I think it's B but not sure. :/
The correct answer is that intangibles, such as a sense of belonging, excitement, style, or warmth are considered to be psychological attributes of a store's image.
The Hook
an opening that grabs the readers attention and establishes a connection between the reader and writer
The Claim
clear and straightforward statement of the writers belief and what is being argued
Concessions and Refutations
restatements of arguments made by the other side and the writers arguments against those opposing view points and why the writers arguments are more valid.
Support
Reasoning behind the argument. an include evidence as well as logical and emotional appeals (logos and pathos). May also anticipate objections and provide reasoning to overcome those objections.
Summary/ Call to action
a closing statement with a final plea for action
#4. This is mercy and thou seest it not
The friar is telling Romeo that the punishment he got is far less than what he could've gotten and he should realise it and be grateful.
