DO NOT YELL
Be sensitive
Listen to what they r saying
Look at their side of the story
Sometimes u have to admit u were wrong
I know it's not B, because arrogance is basically like pride or self-absorption, so that's false.
Apprehension, or C, is also false. The meaning of apprehension is basically anxiety or tension, so that is also false.
D is also not correct because donor is someone who gives something away to another person. Though donor is usually associated with giving away organs to help other people, it can be other things.
But a recipient is someone who receives something, such as a "Best Student" award!
A is the correct answer! :)
Rang is suppose to be rung. Hope it helped! ~Pooch ♥
