Answer:
I would say that the answer is D. If he knows that people don't buy encyclopedia's, yet he stocks them, the store could lose money because no one would buy it.
Explanation:
Hope this helps. :D
Answer:
having lower overhead costs.
Explanation:
Robert started his company in his mother's garage so he did not have to pay rent or lease at the initial stage of his business. This gave him the opportunity to put his finances in essential aspects of his business.
Therefore he had an opportunity to reduce his overhead cost.
<span>more
increasing
i am not super sure</span>
Answer:
A. They avoided asking their customer service reps in call centres to follow a detailed script.
Explanation:
Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.
For the customers perspective, we have:
As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.
Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.
Final Answer:
Option A
A reciprocal is the opposite. For example the reciprocal to pie/2 is 2/pie. pie+3 would be 3+pie. Some more examples in include 2/3=3/2, 6/8=8/6, 5=1/5, 6/1=1/6