Emotional intelligence is a new concept developed by Dr John Mayer and Dr Peter Salovey (1990) from American University. However, it was popularised by American Psychologist Daniel Goleman (1995). <span>Emotional intelligence is defined as “one’s ability to know, feel and judge emotions in cooperation with a person’s thinking process for behaving in a proper way, with ultimate realisation of happiness in him and in others”. </span><span>Like general intelligence, emotional intelligence is also developed in a person by birth. Normal development of emotion leads to healthy life, but too much variation in emotional level damages the individual’s life.</span>
The level of emotion in a person is called Emotional Quotient (EQ). This can be obtained by using emotional intelligence tests, same way as we assess the IQ of a person.
Answer:
Every decision-making process produces an outcome that might be an action, a recommendation, or an opinion. Since doing nothing or remaining neutral is usually among the set of options one chooses from, selecting that course is also making a decision.
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Tony what passage are you talking about try reposting your comment
