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The writer's diction<span> uses colloquial language, the diction is informal. (A)
That is the aspect of speaking.</span>
The correct answer to this open question is the following.
The supporting evidence would be most effective to include in that particular paragraph would be something like this.
The general public is more technologically unaware than previous generations because nowadays mobile phones and computers have been designed to facilitate the lives of the users. That is why it is easy to understand and operate the most common functions and applications. It is a matter of consumerism. The easiest it is for the common people to use cell phones or computers, the better for companies to sell more and more devices.
