I think it would be A. It is a direct quotation and i am pretty sure it is correctly punctuated.
Yes! It is true.
Tip: Read the WHOLE story before answering the questions! But, I'm happy to help nonetheless.
Answer:
B He lists what other people claim are negative changes to the publishing industry and then presents evidence that these changes never occurred.
Explanation:
I'm not sure tho I didn't read the story.
Answer:

One of the biggest lessons any man should learn is manners and discipline. Such learning needs lot of patience and the importance of the same should be realized. Lack of patience only leads to hasty decisions. We should neither dwell in the past nor over think about the future. We should be calm and think about the present moment while taking a decision. Even when we are in trouble, we should be patient. If we get irritated for minor things, we cannot think big. We should always be cool and try to make ourselves better people. At the end, patience pays off.
