Answer:
1. Courtesy.
2. Manners.
3. Clarity.
4. Purpose.
Explanation:
1. Courtesy: Dennis uses a polite tone and always makes a request instead of a demand. Courtesy is an act of acting politely and an expression of humility.
2. Manners: Renata takes care to use the right volume, rate and tone of voice when speaking. Manners describes the way an individual performs an action such as form, method, style etc.
3. Clarity: Felicity speaks clearly and deliberately so that everyone can follow what she says. Clarity entails being clear, vocal and eloquent while talking.
4. Purpose: Mateo introduces himself first, and then explains why he's making the call. Purpose describes the reason or intent for performing an action.
Explanation:
My dear father,
We received your letter yesterday. A letter from you is always a source of great joy for us. In the letter you have told us many things about your present life and the new place, you are living in. Now I wish to tell you whatever is going on here.
It will give you great pleasure to learn that ………………… (Your sister name) has passed the examination securing second position in the class. ………………… (Your younger brother) has also passed. But his health is very weak these days. Last week he had a severe attack of fever and remained confined to bed for about five days. The doctor advises him complete rest for the next three or four days.
Last week I had met with an accident. The injuries were minor and due to proper looking after, I am better now. Only that I have become a little weaker. Mother is always remembering you. She is all right and taking proper care of ours.
Father, Life is really full of happy and sad incidents. So, one should not take anything seriously.
Do go writing a letter to us once a week.
With greatest love and regard