Answer:
follow up with a message that documents the phone call and promotes goodwill.
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.
Found jobs in defense industries during World War II?
Answer:
is to share risk.
Explanation:
Insurance is a means by which individuals and businesses avoid the risk of a loss. It is a risk management strategy that is used to hedge against the risk of uncertain loss.
So risk is shared with other parties usually the insurance company in the event of a loss.
The insurance company collects a payment called premium to maintain this agreement. The premium acts as a financial cushion for the insurance firm, and also provides means of settling loss claims.
For example a company can buy insurance against fore loss and pay premiums. In the event of a fire the insurance company is liable to reimburse the company for losses incurred.
Marginal revenue refers to the additional revenue gained from selling one more unit. It is simply the added revenue that will be produced by selling a product by one more unit. It is calculated by dividing the change in the revenue with the change in the total output of units.
