Dealing with an uncomfortable or unbearable feeling or situation often requires a coping strategy. These are activities that one do in order to minimize, tolerate or reduce the effect of the stressful events that is happening. This can be a behavioral or psychological activity.
Conflict avoidance is when one deliberately goes around or stays away from a conflict. Changing the subject that one wants to avoid is an example of this.
Conflict confrontation is when one deliberately handles a conflict directly. (Communication with and listening to the opposing party for an example.)
Conflict resolution is when a conflict or issue is resolved amicably by both parties involved.
The answer to your question is c
1982 to 2004 would be a millennial birth