A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.
<h3>What is
help desk software ?</h3>
IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.
The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk, is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”
Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:
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Answer:
Network diagrams.
Explanation:
In this scenario, Jason is the network manager and is leading a project to deploy a storage area network (SAN). He is working with the vendor's support technician to properly set up and configure the SAN on the network. To begin SAN input and output (I/O) optimization, Jason need to provide the network diagram to the vendor support technician.
A network diagram can be defined as a graphical representation of the topology of a network connection.
Basically, it gives an illustration of all the equipments such as routers, switches, hubs etc.
Answer: C. You are a project manager for Laredo Pioneer's Traveling Rodeo Show. You're heading up a project to promote a new line of souvenirs to be sold at the shows. You're ready to document the processes you'll use to perform the project as well as define how the project will be executed and controlled and how changes will be monitored and controlled. You are working on the project management plan.
Explanation:
The pieces of advice that one should give are:
- A hosted hypervisor will be easier to set up and maintain if you're new to virtualization.
- Bare metal hypervisors can run more VMs on the same hardware
<h3>What is virtualization?</h3>
Virtualization is one that depends on software so as to be able to simulate hardware functionality and make a kind of a virtual computer system.
Hence, The pieces of advice that one should give are:
- A hosted hypervisor will be easier to set up and maintain if you're new to virtualization.
- Bare metal hypervisors can run more VMs on the same hardware
See full question below
A coworker is exploring virtualization for some development projects and is trying to decide between a bare metal hypervisor and a hosted one. Which of the following pieces of advice should you give? Choose all that apply
answer choices
A hosted hypervisor will be easier to set up and maintain if you're new to virtualization.
Bare metal hypervisors can run more VMs on the same hardware
You can run a bare metal hypervisor within your existing operating system.
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Answer:
isn't it already showing it if not put text box
Explanation:
