Answer:
C) confidence that the problem has been resolved
Explanation:
An adjustment message is an written answer to a complaint that has been received. In this document, the customer is informed that the complaint was received and it is also informed about the decisions made in respect to the complaint. So, if in the closing statement of this adjustment message it is indicated that the company is anticipating future business, it can be inferred that the organization believes that the issue has been solved and because of that the customer will want to maintain the relationship.
Answer:
The correct answer is letter "A": perpetuity.
Explanation:
Annuities are regularly-provided income hired through insurance. Those payments can be provided within a short or long period of time until an undetermined date. That is the reason why annuities are also called perpetuities. Annuities are taxed at regular income tax rates.