Answer:
fall, rise
Explanation:
US goods will become less expensive
Answer: The correct answer is A) Net Income would be overstated (Expenses understated) and Balance Sheet liabilities would be understated.
Explanation: An omission of a posting of an expense incurred during a financial year and payable in thesubsequent year will lead to an understatement of expenses and understatement of liabilities.
In general, when an expense is omitted it leads to increased net income as less expense will be knocked off against income.
The balance sheet on the other hand will be understated in terms of a reduced liability balance.
Answer:
Placing blame with the customer to reduce cost.
Explanation:
Providing an excellent customer service to customers involves making sure that a customer is happy and very satisfied with a company’s products or services. It also involves providing adequate service to a customer in a timely, polite, pleasant and orderly manner. In order to provide excellent customer service the customer service representative must possess a good communication and problem resolution skills.
The customer service representative must:
1) Must have the patience and time to listen attentively to a customer complaint.
2) Must be able to respond in a timely manner.
3) Must appreciate the customers.
4) Must be able to get feedback from the customers.
