Question

If you were as salesperson selling crm software, during the preapproach phase you would try to find out as much as possible about your customer's wants and needs by asking questions such as

Answer 1

A salesman marketing CRM software would ask inquiries regarding maintaining and preserving customer relationships.

Why is Customer Relationship Vital in Business Setting?

Customers' relationships are vital for company owners to establish long-term success. Developing a working connection with consumers is crucial for strategic and long-term success.

Customers feel more comfortable and engaged with a company when they have a solid connection based on trust and communication, which may lead to higher customer turnover and recurrent purchases.

Questions on customer wants can include;

• "How do you keep in contact with potential customers and maintain connections with them?"

A salesman marketing CRM software would ask inquiries regarding maintaining and preserving customer relationships within the preapproach phase to gain a deep understanding of his customer's wants.

Learn more about customer relationships here:

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