Answer: Network layer
Explanation: Network layer is the OSI model's layer which is at the third level. The layer supports the functioning of the transferring of the data packet by establishing the particular route for them known as the logical paths.
The network layer also protects the router which examines every header files in the packet that includes the address of the destination and sources ports.
Answer:
she is still a member of the Project Management group
Explanation:
The most likely reason for this is that she is still a member of the Project Management group. This would prevent her from accessing the performance management system. The performance management system most likely allows access to the Managers Group but denies access to the Project Management Group. Therefore, since the deny access overrides the allow access, it would ultimately cause Lori to be unable to access the system. In order to fix this, she would simply need to leave the Project Management Group.
Answer:
Listen carefully to the customer and avoid getting defensive or even offensive.
Explanation:
The customer have every right to be angry since he might be ignorant of the work done and only act base on what he sees. In this scenario you need to listen carefully to his complain avoid been defensive and also avoid getting him/her more angry by been offensive. after he has laid out his complain you can then go ahead to explain why it is necessary to bend the hinge on the lid.