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soldier1979 [14.2K]
2 years ago
10

Fidelity investments is one of the largest mutual fund and brokerage services providers worldwide. it has various offices in cit

ies across the united states. in each office customer, contact personnel have a well-groomed, professional appearance. the inside of the office is clean and attractive. these visible cues are an attempt to deal with the problem of _______ common to service organizations
Business
1 answer:
bogdanovich [222]2 years ago
8 0

These visible cues are an attempt to deal with the problem of trust common to service organizations. Hence, the purpose of these cues is to generate much trust from the customers.

<h3>Common Customer Service Problems </h3>

The following are the common customer service problems encountered by the customers:

  1. Long time in response
  2. Impatience on the part of the Customer representative to Listen to the Needs of the customer
  3. Customer Transfer from one department to another
  4. Rudeness on the part of Customer Service agent towards the Clients
  5. Inability to offer a solution to the Customer
  6. Inability of the Customer Service agent to fulfil Promises.

Therefore, these cues are in place to earn trust from the customers.

learn more about Customer Service Problems: brainly.com/question/4110146

You might be interested in
Guys please help, List the economic activities to delivering evening news bulletin to your television or radio​
saul85 [17]

Economic Activities are the actions related to the production, distribution, and exchange of goods and services. So for an evening news bulletin on TV or radio, some examples are:

  • The service of the reporters who research a story and check facts
  • The cost of paper and materials used in the newsroom
  • The equipment that establishes a TV or radio signal and broadcasts it out to people
  • Cable service or radios that are purchased in order to hear/see the news
4 0
3 years ago
In 2019, Joan accepted and received a $10,000 award for outstanding civic achievement. Joan was selected without any action on h
Daniel [21]

Answer:

A) $0

Explanation:

If the award was unsolicited and given to Joan in recognition for her accomplishments in scientific, educational, literary, religious, artistic, or civic fields, then the award is not taxed.

The unsolicited part is the key here, since most awards are given to candidates that have been previously been nominated by someone, e.g. Nobel prizes are only given to nominated candidates and the winners must pay income taxes.

5 0
3 years ago
During​ recessions, American firms lay off a larger proportion of their workers than Japanese firms do. ​ (It has been claimed t
bekas [8.4K]

Answer:

The answer is "choice a"

Explanation:

In the given question the missing choices is added in attached file please find it.

The additional output produced through hiring an extra item of such an input reflects the marginal product (MP). For the very first time. for example, its marginal labor productivity was increased output generated by recruiting additional work.  

This law diminishing marginal returns as more as units that even the marginal result of even an input, that is hired input.  

In other words, any additional work input would generate less than a previous employee because recruiting additional workers decreases expected revenue on jobs, the laid-off of employees, which means the Labor would grow expected revenue.  

In Japan is laying off fewer employees even despite the slowdown it continues to produce strong outputs. The lower-priced revenues and their work remain constant along with their steady overall performance.  

Your medium product (total) item divided by total work would stay intact. United states staff layover to the other side. It laid-off the staff equals higher marginal labor for overall returns it's going to be higher production besides that, lower labor in the United States could mean an increase in the gross labor output but a larger for Japan, more then, that's why the choice a is correct.

3 0
3 years ago
Casey Motors recently reported net income of $55 million. The firm's tax rate was 40.0% and interest expense was $19 million. Th
nadezda [96]

Answer:

$31.76 million

Explanation:

Economic Value Added is the residual wealth left for shareholders after having accounted for the financing needs of the company as shown by the formula below:

EVA=NOPAT-(WACC*invested capital)

NOPAT is the net operating profit after tax =operating profit(EBIT)*(1-tax rate)

Net income=Earnings before tax*(1-tax rate)

net income= $55 million

EBT=unknown

tax rate=40.0%

$55=EBT*(1-40.0%)

$55=EBT*0.60

EBT=$55/0.60

EBT=$91.67

EBIT=EBT+interest

EBIT=$91.67+$19

EBIT=$110.67

NOPAT=$110.67*(1-40%)

NOPAT=$66.41

WACC=9.0%

perating capital employed=$385

EVA=$66.41-(9.0%*$385)

EVA=$31.76 million

operating capital em

3 0
3 years ago
Explain why an item that has many close substitutes tends to have an elastic demand
Blababa [14]
The item that has many close substitutes tend to have an elastic demand since this means that the consumers have a lot of variations to choose from. This makes the demand for the item very dependent on the number of consumers this item caters. The more substitutes mean more competition, more choices for the consumers, less demand for a particular item. 
6 0
3 years ago
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