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soldier1979 [14.2K]
2 years ago
10

Fidelity investments is one of the largest mutual fund and brokerage services providers worldwide. it has various offices in cit

ies across the united states. in each office customer, contact personnel have a well-groomed, professional appearance. the inside of the office is clean and attractive. these visible cues are an attempt to deal with the problem of _______ common to service organizations
Business
1 answer:
bogdanovich [222]2 years ago
8 0

These visible cues are an attempt to deal with the problem of trust common to service organizations. Hence, the purpose of these cues is to generate much trust from the customers.

<h3>Common Customer Service Problems </h3>

The following are the common customer service problems encountered by the customers:

  1. Long time in response
  2. Impatience on the part of the Customer representative to Listen to the Needs of the customer
  3. Customer Transfer from one department to another
  4. Rudeness on the part of Customer Service agent towards the Clients
  5. Inability to offer a solution to the Customer
  6. Inability of the Customer Service agent to fulfil Promises.

Therefore, these cues are in place to earn trust from the customers.

learn more about Customer Service Problems: brainly.com/question/4110146

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A city council has requested a household survey be conducted in a suburban area of their city. the area is broken into many dist
Simora [160]

The answer is<u> "2. cluster sampling."</u>


Cluster sampling alludes to a kind of sampling technique . With cluster sampling, the scientist partitions the populace into isolated gatherings, called groups. At that point, a basic random sample of clusters is chosen from the populace. The analyst leads his investigation on information from the inspected clusters.  

Contrasted with simple random sampling and stratified sampling, cluster sampling has points of interest and disservices. For instance, given equivalent example sizes, group testing normally gives less accuracy than either simple random sampling or stratified sampling. Then again, if travel costs between clusters are high, cluster sampling  might be more practical than alternate strategies.

8 0
3 years ago
On January 1, 2011 Grace Company had an $13,000 balance in the Accounts Receivable account and a zero balance in the Allowance f
Lubov Fominskaja [6]

Answer:

The amount of uncollectible accounts expense recognized on the 2011 income statement is:

$6,600.

Explanation:

As the amount of uncollectible accounts are expressed as percentage of the total sales, then the amount is $6,600

  • Initial Balance  

Dr Accounts Receivable  $ 13.000  

During 2011, Grace provided $55,000 of service on account  

Dr Accounts Receivable  $ 55.000  

Cr SALES $ 55.000  

  • The company collected $48,100 cash from account receivable.  

Dr CASH $ 48.100  

Cr Accounts Receivable  $ 48.100  

  • Uncollectible accounts are estimated to be 12% of sales on account  

Dr Bad Debt Expense $ 6.600  

Cr Allowance for Uncollectible Accounts $ 6.600  

If the company applies the allowance method, it means that the account Allowance for Uncollectible Accounts must show as balance the % of accounts receivables as CREDIT.

Bad accounts are those credits granted by the company and there is no possibility of being charged.

"When customers buy products on credits but the company cannot collect the debt, then it's necessary  to cancel the unpaid invoice as uncollectible."

One way is to directly cancel bad debts at the time it was decided that the credit is bad, the total amount reported as bad debt expenses negatively affect the income statement and the accounts receivable are reduced by the same amount, less assets

The other way is to determine a percentage of the total amount of accounts receivable as bad debts, there are many ways to analyze accounts receivable and calculate the value of bad debts.

When the company has the percentage of uncollectible accounts, the required journal entry is Bad Expenses (debit) with Reserve for Bad Accounts (credit)

At the time of cancellation, since the expenses were recognized before, we only use the Allowance for Uncollectible Accounts (Debit)  with accounts receivable (credit), with this we are recognizing the bad credit of the company.

7 0
3 years ago
The chief goal of human relations is to
Eddi Din [679]
73. They are called Human relations or HR because they are responsible to make sure that the employees that working on the Company they are in is find and having no difficulties. They ensure that they answer the queries and clarification of the employees and also make takes action if there are unnecessary problem or issue that is going on to every person in the company. They are also the one who provide protocols and work ethics to make sure that the company is in good conditions in terms of professionalism.
4 0
3 years ago
Contingency theories propose that the effectiveness of a particular style of leader behavior depends on the Multiple Choice situ
Arlecino [84]

Contingency theories propose that the effectiveness of a particular style of <u>leader</u> behavior depends on the situation.

<h3>What do you understand by contingency theory of leadership?</h3>

According to the contingency theory of leadership, a leader's efficacy is determined by whether or not their leadership style is appropriate for the situation. These theory shows that there  is no fundamental way to meet with the requirements of business and implement decision making.

To represent better effectiveness at workplace, A leader should be flexible to meet with different situations. The decision making will be varied from situation to situation.

The contingency theory of leadership focus on skills like, adaptability, ability to face challenges,  effective communication, innovative approach as well as critical thinking and decision making. The leaders should develop unique leadership style to deal with challenging situation.

Learn more about theory of leadership refers to:

brainly.com/question/20709656

#SPJ1

5 0
2 years ago
A company has a process that results in 12,000 pounds of Product A that can be sold for $8 per pound. An alternative would be to
eimsori [14]

Answer:

The correct answer is management should sell Product A now.

Explanation:

According to the scenario, computation of the given data are as follows:

Total production = 12,000 pounds

Sell price = $8 per pound

If process further, Cost = $80,000

Selling price = $14 per pound

So, If we sell the product without further process, than

Total sale value = 12,000 × $8 = $96,000

And, if we sell the product after further processing, then

Total sale value = (12,000 × $14) - $80,000

= $88,000.

As, sales value is more in selling the product without further process, so management should sell the product without further processing it.

8 0
3 years ago
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