Elisa feels that it would've been less hurtful if he would've discarded them in the ditch or somewhere off the road, but because he kept the pot they were in, he dumped the pieces of her/her flowers directly on the road.
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It intensifies the conflict.
A complication adds to the problem of the story. The stories problem is the conflict. Many times there is more than one complication. When labeling a plot line for a story, the complications can be found in the rising action. This takes place between the exposition and the climax. The exposition of a story introduces the characters, setting, and conflict. The climax is the pivotal point in the conflict. The character can never return to the way things were when the story started out. Something or someone has been irrevocably changed.
They told Winnie that the spring water could make the drinker immortal.