Answer:D. 
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
 
        
             
        
        
        
Solution :
1. 
The income from renting his showroom that Paolo would receive if he allowed to rent his showroom is a Implicit cost as this is a cost which will not be paid in actual.
The wages as well as the utility bills paid by Paolo is an example of explicit cost as this cost would be paid in actual for the businesses and are added in accounting.
The wholesale amount that Paolo pays for the pianos to the manufacturer is an explicit cost and is aid in actual to the manufacturer.
The salary that Paolo could have earned if he choses to be an accountant will be an implicit cost as this cost is not paid in actual.
2. Paolo's accounting profit can be calculated by :
   Accounting profit = revenue - explicit cost 
                                  = 851,000 - 476,000 - 281,000
                                 = $ 94,000
3. Paolo's economic profit is :
    Economic profit = accounting profit - implicit profit
                              = 94,000 - 34,000 - 71,000
                               = -11,000
 
        
             
        
        
        
Answer:
$2700 supplies in hand 
$3600 Supplies expense
Explanation:
As you can see in question data Sheldon has already counted the supplies in hand so, we only have to calculate supplies expense by doing some minor workings 
WORKINGS
Supplies Expense = Opening + purchases - payment made
Supplies Expense = $1600 + $4700 - $2500
Supplies Expense = $3600
 
        
             
        
        
        
Answer:
The liability reported is closest to $107,105.21.
Explanation:
This can be calculated using the formula for calculating the present value of an ordinary annuity as follows:
PV = P * ((1 - (1 / (1 + r))^n) / r) …………………………………. (1)
Where;
PV = Present value or the the liability reported  =?
P = Annuity payment = $22,000
r = Student's desired return rate = 10%, or 0.10
n = number of years = 7
Substitute the values into equation (1) to have:
PV = $22,000 * ((1 - (1 / (1 + 0.10))^7) / 0.10)
PV = $22,000 * 4.86841881769293
PV = $107,105.21 
Therefore, the liability reported is closest to $107,105.21.