Answer:
Customer Relationship Management
Explanation:
Customer relationship management can be defined as the ways to manage the relationship that existed between a company and its customers as well as the interaction that existed among them.
Customer relationship management enables us to learn more about customers needs, attitude or behaviour thereby building a relationship with them that, in turn, creates loyalty and retention of the customers.
Therefore it is vital that companies or business owners manage the relationship between their customers in order to improve their sales and as well they should deliver superior customer value and satisfaction.
Don’t go off this answer wait for confirmation but maybe literacy rate
The correct answer is cognitive dissonance.
Cognitive dissonance (CD) refers to a state or situation in which a person experiences feelings of discomfort that results from holding two contradictory thoughts, attitudes or beliefs. An instance of cognitive dissonance is the feeling a long-term smoker experiences when he reads an article about an increasing number of deaths due to lung cancer which is heavily caused by smoking.
Did congress or the President have the ultimate authority
