Scrooge could be missing his old friend because he was there at a time Scrooge was still a good person before they both were taken over by money
Dialogue and Internal thoughts can tell the reader how a character is feeling or reacting to a situation or situations, he/she is put in.
I think 16 marks so C is the answer
Dereliction is a word for neglecting responsibilities. Failing to care for your family or do your job are examples of dereliction. Someone can be fired for dereliction of duty, meaning they have failed to do their job.