Explanation:
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Ethos.
As in appeal to ethics. It can't be logos because that is for logic and the other because those are literary devices, not appeals.
I believe it is answer 3 "Appointment, concerns"
1 is wrong because reservation doesn't mean "Making a special exception" and concern, and appointment do.
2 is wrong also for that reason
3 is right because you're making an appointment at the restaurant, but the reviews give me some concerns.
4 is wrong, because it is the other way around.
Therefore, the right answer is 3 appointment, concerns
( I know this is a bit late, but I'm just seeing this now. But here is the answer for future people who come across this! )
~ Rainbow <3
