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vivado [14]
1 year ago
7

Anne and Bill are two of the most effective salespeople at XYZ Corporation in terms of average revenue per customer. Bill tends

to increase revenue per customer through upselling, while Anne is more likely to increase revenue per customer through cross-selling. Although both approaches are effective with existing customers, cross-selling is more likely that upselling to:
Business
1 answer:
sammy [17]1 year ago
6 0

Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.

<h3>What is customer retention?</h3>

Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.

When a customer is retained, there is always increased revenue from repeat purchases.

Customer retention increases brand loyalty.

Question Completion with Answer Options:

A. improve customer retention rate.

B. satisfy customer needs

C. provide the information necessary to diagnose reasons for customer defection.

D. increase customer profitability.

Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.

Learn more about customer retention at brainly.com/question/11621168

#SPJ12

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Answer:

Trend analysis is analysisof dollar changes and percentage changes over several years.

Explanation:

A trend analysis is a method of analysis that allows traders to predict what will happen with a stock in the future.

4 0
2 years ago
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John Smith, one of three managers at BSG Labs, drafted a policy that would allow his department to do more testing in his lab. T
jok3333 [9.3K]

Answer:

b. The policy made decisions for other departments in the company.

Explanation:

John Smith made the policy alone without involving the other managers. When the policy was implemented, it had to work with other departments to ensure success.

As there are 3 managers and 3 departments at BSG Labs, John Smith should have formulated the new policy with the other managers, so that issues such as scheduling and coordination between bthe various departments will run smoothly.

3 0
3 years ago
Kite Sales. Wendy is president of ABC Kites, a business that manufactures kites. Her company’s kites are sold to large toy store
atroni [7]

Answer:

She was involved in objectionable self-dealing.

Explanation:

Wendy was the president of a business, which made the product she started to make individually at her home, after learning it from the business.

That clearly reflects that the business might have provided the knowledge to Wendy, but using that knowledge in benefit of the self and not of the company, is a unethical act on the part of the individual.

Here Wendy the president of company, rather than promoting the products of the company promoted the products she manufactured individually at her home. This clearly proves that she is self oriented in a negative manner which is a loss for the company.

Her acts are objectionable.

8 0
2 years ago
Given the graph below, determine the average cost of utilities for both Orlando, FL and Indianapolis, IN during the 6 month peri
kirza4 [7]

Answer:

c.

The average monthly utility bill for Orlando, FL is $85.33 more than Indianapolis, IN.

Explanation:

Just did the practice on there for Home Ownership

5 0
3 years ago
1. A growing number of managers believe that in order to work on difficult business problems, they must refrain from looking at
anastassius [24]

Answer:

Checking emails frequently takes the focus away from the work. Usually, when the managers engage in strategic planning processes, it takes time and systematic thinking and development of plans.

However, emails are a vital part of business communications in this Era. And it should be given priority as well. However, having a specific time frame to read emails is essentials as this takes the focus and attention away.

Explanation:

4 0
3 years ago
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