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Mariana [72]
2 years ago
11

A help desk can answer 120 calls per hour. The demand rate is 150 calls per hour. What are the cycle time (in minutes per call)

and utilization of the call center?
Business
1 answer:
aleksley [76]2 years ago
8 0

Cycle time is 0.5 minutes per call and utilization of the call center is 1.

<h3>Calculation</h3>

Flow rate = Min(demand, capacity)

                = Min(150, 120)

                = 120 calls per hour.

Cycle time = 1/Flow rate

                  = 1/120 hour per call

                  = 1/120 × 60 (minutes/hour)

                  = 0.5 minute per call.

Utilization = Flow rate/Capacity

                 = 120/120

                 = 1

Learn more about cycle time and utilization here:

brainly.com/question/21200696


#SPJ4

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Jake pays the following amounts to his former spouse during the current year: Regular alimony payments $12,000 Child support 10,
Nady [450]

Answer:

  • Divorce after 2020 = Alimony is $0
  • Divorce before 2020 = Alimony is $12,000

Explanation:

If the divorce occurred before 2020 then the spouse paying the alimony can deduct it from their taxes and the person receiving it has to include it in their income. If the divorce of Jake and his spouse was before 2020, he will be able to include the full $12,000 as a deduction.

In 2020, new regulation came into effect that meant that couples divorcing from thence will not be able to deduct alimony so Jake's deduction would be $0 if they divorced in 2020 and onwards.

5 0
3 years ago
Addison deposited $1,000 in a savings account at her bank. Her account will earn an annual simple interest rate of 5.8%. If she
zhenek [66]

Answer:

$1,522

Explanation:

For computing the future value, first we have to determine the simple interest which is shown below:

= Principal × rate of interest × time period

= $1,000 × 5.8% × 9 years

= $522

Now the future value would be

= Principal amount + Simple interest

= $1,000 + $522

= $1,522

First, we simply applied the simple interest formula then we compute the future value by adding the principal amount and the simple interest

8 0
3 years ago
Question 7 points)
Luba_88 [7]

Hi

I believe you forgot coal because that's the answer. I took the test. Good Luck!

3 0
3 years ago
. Gibson Company sales for the year 2019 were $4.5 million. The firm’s variable operating cost ratio was 0.45 and fixed costs (t
MariettaO [177]

Answer:

See solutions below

Explanation:

1. The degree of combined leverage

= (Sales - Variable costs) / EBIT - Interest

Sales = $4.5 million

Variable costs = 0.45 × $4.5 million

= $2,025,000

EBIT = $4,500,000 - $2,025,000 - $1,000,000

= $1,475,000

Interest = 12% × $2,400,000

= $288,000

Therefore,

DCL = [$4,500,000 - $2,025,000] / $1,475,000 - $288,000

= $2,475,000 / $1,187,000

= 2.09

2. Gibson expected degree of leverage

Sales = 15% × $4.5 million

= $5,175,000

Fixed cost = $200,000 + $1,000,000

= $1,200,000

Variable cost = $0.42 × $2,025,000 - $2,025,000

= $2,025,000 - $850,500

= $1,174,500

EBIT = $5,175,000 - $1,174,500 - $1,200,000

= $2,800,500

Interest = $2,400,000 + $900,000

= 12% × $3,300,000

= $396,000

DCL = $5,175,000 - $1,174,500 / $2,800,500 - $396,000

= $4,000,500 / $2,404,500

= 1.66

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4 years ago
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Law Incorporation [45]
The resource that is sustainable is Sunlight
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