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e-lub [12.9K]
3 years ago
12

Customer relationship management (CRM) helps ________. A. firms monitor and minimize employee turnover B. customers manage infor

mation about different sellers in the market C. firms manage customer touch points to maximize customer loyalty D. customers locate the best deals in the market E. firms create artificial demand in the market
Business
1 answer:
MrMuchimi3 years ago
4 0

Answer:

C. Firms manage customer touch points to maximize customer loyalty

Explanation:

Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.  

The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.

So option c is correct because CRM helps firms customer touch points to maximize customer loyalty

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Deployment Specialists pays a current (annual) dividend of $1 and is expected to grow at 22% for two years and then at 5% therea
AleksAgata [21]

Answer:

The value of the stock = $19.64

Explanation:

According to the dividend valuation model, <em>the value of a stock is the present value of the expected future cash flows from the stock discounted at the the required rate of return.</em>

Year                     Workings                        Present value(PV)

1                 $1 × (1.22)  × 1.11^(-1)  =                     1.10

2                 $1 × (1.22)^2 ×(1.11)^(-2) =                1.21

3                 $1 × ((1.22)^2 × (1.05))/0.11-0.05) = 21.35 ( PV in year 2 terms)

PV (in year 0) of Year 3 dividend  = 21.35 × 1.11^(-2)

                                      = 17.33 (see notes)

<em>The value of the stock</em> = $1.10+ $1.21 + 17.3

                                      = $19.64

Notes:

<em>Note the growth applied to year 3 dividend gives the PV in year 2 terms. So we need to re-discount again to year 0.</em>

<em />

The value of the stock = $19.64

                                     

8 0
2 years ago
An economy's production possibilities frontier:​ Select one:
Afina-wow [57]

Answer:

The correct answer is c. ​is based on simplifying assumptions, but is still useful for illustrating scarcity, opportunity cost, and economic growth.

Explanation:

The production possibilities frontier (FPP) is a graphic representation of the maximum quantities of production that an economy can obtain in a given period using all the resources it has available.

In an economy that has thousands of products, the alternatives to produce one good or another and how much of each are very large. When an alternative is chosen, it means that other possibilities are being renounced. The relationship between what we choose and what we give up is the opportunity cost.

5 0
3 years ago
Identification of problems is challenging. What portion of an MIS system would make managers aware of promotions that are cannib
ICE Princess25 [194]

Answer:

Internal reports system.

Explanation:

7 0
3 years ago
Find the effective rate of interest to the nearest hundredth percent if $60.94 is earned in one year on a deposit of
Nata [24]

Answer:

6.25%

Explanation:

The formula for calculating interest rate is as follows

I= P x R x T

Where

I= interest,  P= principal amount, T is time

in this case: I= $60.94, P=$975, T=1 year

Therefore:

$60.94 = $975 x( r/100) x 1

$60.94 =975(r/100) multiply both side by 100 to get rid of the fraction.

6094=975r

r = 6094/ 975

r = 6.2502

interest rate = 6.25%

8 0
2 years ago
Question 11 of 20
Inessa [10]

Answer: Gus should keep the files A. and D.

Explanation:

I don’t believe that he should keep B. due to D. showing an update to B. so, he shouldn’t keep B. so that he doesn’t get confused by both B. and D. being in the files.

8 0
1 year ago
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