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e-lub [12.9K]
3 years ago
12

Customer relationship management (CRM) helps ________. A. firms monitor and minimize employee turnover B. customers manage infor

mation about different sellers in the market C. firms manage customer touch points to maximize customer loyalty D. customers locate the best deals in the market E. firms create artificial demand in the market
Business
1 answer:
MrMuchimi3 years ago
4 0

Answer:

C. Firms manage customer touch points to maximize customer loyalty

Explanation:

Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.  

The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.

So option c is correct because CRM helps firms customer touch points to maximize customer loyalty

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On July 1, 2013, Farm Fresh Industries purchased a specialized delivery truck for $126,000. At the time, Farm Fresh estimated th
DochEvi [55]

Answer:

I think last option

6 0
3 years ago
Read 2 more answers
Crane Company has the following sales data: August September October November December Cash Sales $4000 $5000 $6000 $7000 $16000
umka21 [38]

Answer:

<em>Collections for September is $ 57,100</em>

Explanation:

Computation of cash receipts for September

Collections from cash sales of September                                       $   5,000

Collections from credit sales of August - 57 % of $ 50,000           $  28,500

Collections from credit sales of September 40 % of $ 59,001       <u>$  23,600 </u>  

Total collections for September                                                        $  57,100

5 0
3 years ago
Which of the following is not a concept related to explaining abnormal excess stock returns?A. January effect B. neglected-firm
Anastaziya [24]

The preferred stock effect is not a notion that can be used to explain abnormally high excess stock returns.

<h3>What is the preferred stock?</h3>

The term "stock" refers to a company's ownership or equity. Common stock and preferred stock are the two forms of equity. Preferred investors are entitled to more dividends or asset distributions than common stockholders. The specifics of each preferred stock vary depending on the issuance.

When it comes to dividends, preferred stockholders have a preference over ordinary stockholders, which typically yield more than common shares and might be paid monthly or quarterly. These dividends can be fixed or determined by reference to a benchmark interest rate, such as the London Interbank Offered Rate.

To learn more about stock, click

brainly.com/question/28235296

7 0
1 year ago
In a small manufacturing facility, one welder is needed for every 200 hours of machine-hours or fewer in a month. The welder is
Alisiya [41]

Answer:

C. $17,500

Explanation:

1,300 / 200 = 6.5

we are going to hire between 6 and 7 welder as we are given the requirement <u>"for every 200 hours or fewer in a month"</u> we should round above and not below: 7 welder. Besides, we cannot hire "half" or "quarter" of an employee therefore we have to move between integer solutions.

7 0
3 years ago
Topdog is a toy company, whose profit/sales percentage is 13% in 2015, 16% in 2016 and 20% in 2017. Assuming simple trend, what
elixir [45]

Answer:

25%

Explanation:

Using simple trend, to calculate the predicted sales/profit of 2018, we use;

(percentage sales of 2017 - percentage sales of 2016) ÷ percentage sales of 2016.

we have,

percentage sales in 2018 = <u>20 - 16</u>

                                              16

                                        =  <u>4</u>

                                           16

                                       = 0.25.

Percentage sales in 2018 = 25% i.e 0.25 x 100%

Cheers.

6 0
3 years ago
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