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e-lub [12.9K]
3 years ago
12

Customer relationship management (CRM) helps ________. A. firms monitor and minimize employee turnover B. customers manage infor

mation about different sellers in the market C. firms manage customer touch points to maximize customer loyalty D. customers locate the best deals in the market E. firms create artificial demand in the market
Business
1 answer:
MrMuchimi3 years ago
4 0

Answer:

C. Firms manage customer touch points to maximize customer loyalty

Explanation:

Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.  

The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.

So option c is correct because CRM helps firms customer touch points to maximize customer loyalty

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Suppose the Bank of Tazi loaned the banks of Tazi 10 million tazes. Suppose also that both the reserve requirement and the perce
4vir4ik [10]

Answer:

See below.

Explanation:

To compute the change in money supply, we first calculate the credit multiplier,

Credit multiplier is calculated as,

Multiplier = 1 / reserve ratio

When the Bank of Tazi loans 10 million to bank while their reserve requirements stay the same, this additional 10 million will be loaned out and the total change in money supply would be

= 10 million * Multiplier

For example if the reserve ratio was 4% then the multiplier = 1 /0.04 = 25

Then the total change in money supply would be 10 * 25 = 250 million.

Hope that helps.

4 0
3 years ago
Auction sites like ebay have increased opportunities for __________ marketing.
Solnce55 [7]
Auction sites like ebay have increased opportunities for CONSUMER TO CONSUMER marketing. This is because the internet network makes it possible for consumers to have contact with one another and to buy and sell to one another. 
5 0
2 years ago
For banks, online transactions are an inexpensive alternative to branch banking. Transaction costs are about ________ per online
MaRussiya [10]

Answer:

The corrects answers that fills the gaps are: 2 cents; $1,07.

Explanation:

Electronic payment methods are a payment system that facilitates the acceptance of payments to carry out transactions without having to use cash. The development of financial systems and advances in information technology have allowed the emergence of these new means of payment, which are increasingly used worldwide.

Among the main electronic means of payment can be mentioned: debit cards, credit cards, mobile wallet and internet transactions - electronic banking.

The advantages:

- They are safer than the use of cash.

- They allow paying for goods or services in an immediate or faster way.

- They allow easy control over the operations and expenses incurred.

- They can be used to make purchases online.

- In some cases, they help build a credit history.

- They allow access to financial products and services.

4 0
2 years ago
"if both supply and demand decrease" simultaneously, the new equilibrium price is ___________ and the new equilibrium quantity i
lisabon 2012 [21]
The new equilibrium price is higher and the new equilibrium quantity is higher
4 0
2 years ago
A hairdryer manufacturer produced a new model that could dry a person's hair in under five minutes. When customers used this hai
skad [1K]

Answer: Fairness and Honesty

Explanation:

Fairness and honesty are vital to every business ethics and it related to thee general values of the decision makers. Firms are expected to follow applicable laws and regulations and are expected not to cause harm or injury to employees, customers, clients, or competitors through coercion, deception,misrepresentation, or discrimination.

False and misleading advertising can lead to business failure, hence, Truthfulness about a produt's safety and its quality are also vital to consumers.

8 0
3 years ago
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