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e-lub [12.9K]
3 years ago
12

Customer relationship management (CRM) helps ________. A. firms monitor and minimize employee turnover B. customers manage infor

mation about different sellers in the market C. firms manage customer touch points to maximize customer loyalty D. customers locate the best deals in the market E. firms create artificial demand in the market
Business
1 answer:
MrMuchimi3 years ago
4 0

Answer:

C. Firms manage customer touch points to maximize customer loyalty

Explanation:

Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.  

The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.

So option c is correct because CRM helps firms customer touch points to maximize customer loyalty

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The AFN equation assumes that the ratios of assets and liabilities to sales remain constant over time. However, this assumption
Vera_Pavlovna [14]

Answer:

The answer is A True

Explanation:

AFN which is "additional funds needed" is a concept used commonly in business looking to expand operations and influence. Since a business that seeks to increase its sales level will require more assets to meet that stated goal, some provision must be made to accommodate the change in assets. AFN is a way of calculating how much of new funds will be needed, so that the firm can realistically look at whatever or not they will be able to generate the additional funds and therefore be able to achieve the higher sales level.

Economies of scale are cost advantage reaped by companies when production becomes efficient. Firms can achieve economies of scale by increasing production and lowering cost. This does not involve calculating of new funds needed for a realistic expansion of the firm.

Lumpy assets are assets that cannot be acquired in small increments but must be obtained in large, discrete units.

Excess Capacity indicates to a situation in which the demand for a company's goods and services is less than its production capacity. This situation can arise in any firm during  the low point in a seasonal industry, where capacity is maintained to match the peak part of the season.

A constant ration can not be meet in this condition of economies of scale, lumpy assets, and excess capacity as these conditions  can not be used in raising funds or additional funds that are needed by the industry in its expansion.

8 0
3 years ago
malek jones, a business analyst at the vnh corporation, feels that his employer terminated him for no reason. although the compa
antiseptic1488 [7]

Constitutions and, more specifically, anti-discrimination statutes represent public policy about equal employment opportunity (EEO).

These laws are in place at the federal, state, and local levels in the United States.

In terms of the employers or other entities they cover, the specific groups of people they defend, the transactions they regulate, and the kind and scope of legal remedies they offer, EEO laws differ widely from one location to another. When businesses engage employees, the philosophical idea of EEO is implied, at the very least.

WHAT IS AN "OPPORTUNITY" FOR WORK?

U.S. EEO rules forbid discrimination in terms and circumstances of employment on the basis of specified characteristics. As a result, "opportunities" can be found in a variety of employment circumstances, such as:

  • both inside and outside.
  • application forms for jobs.
  • interviewing potential employees.
  • pre-employment examinations
  • inquiries into backgrounds.
  • Hiring.
  • Compensation.
  • Benefits.
  • Employee services or perks (sometimes known as perquisites).
  • working circumstances.

To learn more about equal employment opportunity from the given link.

brainly.com/question/27853265

#SPJ4

8 0
1 year ago
Last year Lawn Corporation reported sales of $115,000 on its income statement. During the year, accounts receivable decreased by
julia-pushkina [17]

Answer:

$125,000

Explanation:

Particulars                                                     Amount

Sales revenue                                            $115,000

Add: Accounts receivable decrease        <u>$10,000</u>

Cash Receipt from customers                 <u>$125,000</u>

The sales revenue adjusted to a cash basis for the year is $125,000.

4 0
2 years ago
Freddie's Food Service uses QuickBooks Desktop. They do not track or sell inventory. They have regular customers that they want
azamat

Answer:

Customize reports

Review recurring transactions

Set up and implement an online bill pay service

Explanation:

Considering the situation described above, after converting to QuickBooks Online, the 3 setup and customization steps that are appropriate for this client are the following:

1. Customize reports: this includes forms and reports and, if possible to memorize reports.

2. Review recurring transactions: this is to restore desktop QuickBooks memorized transactions.

3. Set up and implement an online bill pay service: this is done either through Intuit Online Payroll or QBOP.

4 0
3 years ago
Define the term communication
Kazeer [188]

the imparting or exchanging of information or news.

4 0
3 years ago
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