Question

Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action

Answer 1

Ticket agents often deal with luggage and so cross-training makes them more efficient.

Singapore Airways has been named this year's 'global's exceptional Airline' in Skytrax's Global Airline Awards. SIA also took the pinnacle spot in the 'world's exceptional First class', 'satisfactory Airline in Asia' and 'exceptional First elegance Airline Seat' categories in the 2018 ratings.

Accomplishing service Excellence price-successfully. SIA has two major assets planes and those and it manages them in order that its carrier is better than its opponents' and its fees are lower. in contrast to different airlines, SIA guarantees that its fleet is usually young.

Singapore has usually been very progressive in relation to patron enjoyment. They have been the first airline to have satellite communications for passengers, and on-demand seatback entertainment screens for economy suites on board their A380.

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