Question

A student avails himself of a coaching service at his school. Although he can see and touch the desk and other items in the room in which he is coached, he cannot physically touch or see the coaching service itself. This is an example of a characteristic of service known as _____.

Answer 1

This is an example of a characteristic of service known as intangibility.

What is an example of an intangible?

• Intangible assets include goodwill, brand awareness, and intellectual property like patents, trademarks, and copyrights.
• Contrasting with tangible assets like real estate, automobiles, machinery, and stock are intangible assets.

Can one feel the intangible?

• The major difference between tangible and intangible is that tangibles have a physical presence and can be seen, felt, or touched by a person, but intangibles lack these qualities and have no such existence.

What is an illustration of an intangible?

• Intangible services include, for instance, seeing a doctor about your back pain.
• You can never know exactly how you'll feel after having back surgery.
• Your physical condition may be better or worse depending on how you feel.

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Answer 2

This is an illustration of the service quality known as intangibility.

What qualities make someone "intangible"?

unable to touch, precisely describe, or assign a precise value: She possesses what you may call charm, an elusive trait.

Can one feel the intangible?

The main distinction between tangible and intangible is that tangibles can be seen, felt, or touched by a person and have a physical presence, whereas intangibles cannot be seen, felt, or touched by a person and have no physical existence.

What is an illustration of an intangible?

Examples of intangible services include: visiting a surgeon to discuss your back pain. It's impossible to predict with certainty how you'll feel following back surgery. Depending on how you feel, you can be in better or worse shape.

learn more about intangibility here

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