I uploaded the answer to a file hosting. Here's link:
tinyurl.com/wtjfavyw
Complete Question:
The menu of substantive actions top managers can take to change a problem company culture does not include which one of the following?
a) screening all candidates for new positions carefully, hiring only those who appear to fit in with the new culture
b) shifting from decentralized to centralized decision-making so as to give senior executives more authority and control in driving cultural change
c) promoting individuals who are known to possess the desired cultural traits, who have stepped forward to advocate the shift to a different culture, and who can serve as role models for the desired cultural behavior
d) revising policies and procedures in ways that will help drive cultural change
e) replacing high-profile executives and managers who are strongly associated with the old culture and are opposing or stonewalling needed organizational and cultural changes
Answer:
b) shifting from decentralized to centralized decision-making so as to give senior executives more authority and control in driving cultural change
Explanation:
The menu of substantive actions top managers can take to change a problem company culture does not include shifting from decentralized to centralized decision-making so as to give senior executives more authority and control in driving cultural change.
Answer:
a. (AR-SR)* Actual hours = Labour rate variance
Actual rate = (-3,850/2,750) + $17.60
Actual rate = -$1.4 + $17.60
Actual rate = $16.20
b. Direct labour efficiency variance for August = Total direct labour budget variance - Direct labour rate variance
= 1,430 - (-$3,850)
= $5280 Unfavourable
c. Direct Labour efficiency variance = (AH-SH)*SR
5280 = (2,750 - SH) * 17.60
(2,750 - Standard hours) = 5280/17.60
(2,750 - Standard hours) = 300
Standard hours = 2,750 - 300
Standard hours = 2,450
Self-checkout @ a grocery store is an example of a customer participation in service delivery.
Hope this helps!!!
Setting goals and objectives provides the guidance and direction, Motivates and inspires the employees, Facilitates planning and also helps organizations evaluate and controls the performance.
