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2 years ago

Imagine you are a manager for a local restaurant. One of your customers asks to speak with

1 answer:

8 0

As a proficient customer service professional, the first step to take in such a situation is to first apologize in the kindest way possible to the customer. It would give the customer comfort to know that the server is corrected immediately while taking charge of the clients order.

<h3>What procedure is outlined above?</h3>

The above procedure is known as conflict resolution under customer care service.

One additional step maybe to keep the costumer company and ensure that they are happy before they leave.

Learn more about customer service at;
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Turnbull Co. has a target capital structure of 45% debt, 4% preferred stock, and 51% common equity. It has a before-tax cost of

Katarina [22]

Answer:

By raising additional funds from issuing additional equity common stock ,WAAC increases by 1.07%

Explanation:

WACC=Ke*E/V+Kp*P/V*Kd*D/V*(1-t)

WACC when additional funds is raised from retained earnings:

Ke is the cost of equity is 14.7%

Kd is the cost of debt is 11.1%

Kp is the cost of preferred stock 12.2%

E=equity weight of 51% 0.51

P= preferred stock weight 4% 0.04

D=debt weight 45% 0.45

V=debt+equity+preferred stock weights

V=0.51+0.04+0.45=1

t is the tax rate at 25% 0.25

WACC=14.7%*0.51/1+12.2%*0.04+11.1%*0.45*(1-0.25)

=(14.7%*0.51)/1+(12.2%*0.04)+(11.1%*0.45*0.75)

=11.73%

WACC when additional funds is raised from common equity capital

Ke is the cost of equity is 16.8%

Kd is the cost of debt is 11.1%

Kp is the cost of preferred stock 12.2%

E=equity weight of 51% 0.51

P= preferred stock weight 4% 0.04

D=debt weight 45% 0.45

V=debt+equity+preferred stock weights

V=0.51+0.04+0.45=1

t is the tax rate at 25% 0.25

WACC=16.8%*0.51/1+12.2%*0.04+11.1%*0.45*(1-0.25)

=(16.8%*0.51)/1+(12.2%*0.04)+(11.1%*0.45*0.75)

=12.80%

By raising additional funds from issuing additional equity common stock ,WAAC increases by 1.07% (12.80%-11.73%)

8 0

4 years ago

Direct materials are added at the beginning of the process and conversion costs are incurred uniformly throughout the process. E

ch4aika [34]

Answer:

$4,92

Explanation:

Step 1 Calculate the Total Cost of conversion costs incurred during the process.

<u>Total Cost of conversion costs</u>

Cost of conversion in Beginning inventory $8,800

Add Cost of conversion for April $43,612

Total $52,412

Step 2 Calculate cost per equivalent unit for conversion costs

cost per equivalent unit = Total Cost of conversion / Total equivalent unit for conversion

= $52,412 / 10,650

= $4,92

Therefore, the cost per equivalent unit for conversion costs using the weighted average method would be $4,92.

5 0

4 years ago

During the financial crisis of 2007-2008, the Fed engaged in lending to certain large non-bank financial firms in the private se

Delvig [45]

Answer: D. The Fed wanted to limit the inflation risk inherent among financial institutions.

Explanation: An alternative lender, or non-traditional lender, is a loan provider, often a short-term loan lender that is often not heavily regulated by state or federal agencies. ... Secured loans typically have lower interest rates than unsecured non-traditional loans because they minimize the lender's risk of loss.

6 0

3 years ago

Read 2 more answers

When using the continuum leadership model, before selecting one of the seven leadership styles, the leader must consider all of

Rudik [331]

Answer:

no clus

Explanation:

idk

8 0

3 years ago

A two-step binomial tree is used to value an option on the Australian dollar (AUD). The strike price is 1.00 USD per AUD and the

ser-zykov [4K]

Answer:

a.) The proportional up movement , u, for the currency can be calculated using the following formula:

u = eStd Dev * Square root of t

u = e0.06*square root of 0.25

u = 1.0305

b.) Probability of up movement, p , = (a - d) / (u - d)

where a = ert where r = 0.025, t = 0.25

a = e0.025*0.25 = 1.0063

d = 1 / u = 1 / 1.3050 = 0.7663

p = (1.0063-0.7663) / (1.3050-0.7663)

p = 0.46

1-p = 1-0.46 = 0.54

c) Price of an American Call Option on the currency : we use binomial tree for that , as follows: The amounts below line indicate the option price and figures above line indicate the underlying asset price which is 0.55555

3 0

3 years ago