The major challenges raised by communicating historical knowledge through just one text are twofold; it can create a narrow perception and fails to establish a more expansive awareness of the subject matter.
Emphasis is placed on the concept of "communication knowledge," which is different from domain knowledge. His three facets of communication knowledge are identified and relevant research is presented. These are domain-related knowledge, discourse knowledge, and knowledge transfer.
This frame of reference is used in the context of knowledge acquisition, user interface management in knowledge systems, text generation in expert critique systems, and tutoring systems. We discuss the implications of the proposed framework in terms of implemented systems and propose future research questions that ultimately emerge from the analysis.
First, one can learn through experience by communicating directly with other colleagues, asking questions, and hearing answers. Second, one can learn indirectly by observing how others communicate and what their communication patterns look like.
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