Focusing on a speaker’s appearance or delivery is among the four major causes of poor listening discussed in the textbook and is denoted as option A.
<h3>What is Listening?</h3>
This is referred to the act of paying attention to a sound or action and ensuring the meaning is understood.
Both trying to remember everything instead of taking note of key points from the speaker's speech is a major cause of poor listening.
This also helps to prevent individuals from jumping into conclusion as a result of the way the speaker is perceived thereby depicting that listening was poor in this scenario.
The options include the following:
a. focusing on a speaker’s appearance or delivery.
b. taking key-word notes during a speech.
c. suspending judgment about a speaker’s ideas.
d. concentrating on a speaker’s evidence and reasoning.
e. listening empathically rather than critically.
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