Usually cash income, or letter C, is
Answer:
a. All of the answers are correct
Explanation:
Quality is the manufacturer's perception of how well he is meeting customer needs, while measuring quality employs methods that gets the customer's perception of the product provided.
First of all Weights to combine the various deviations from expectations - will measure difference between what the customer expects and what he actually gets. This can be negative or positive impression.
Secondly Knowledge of customer expectations - acts as a guide to measure if a product is actually meeting customer needs. For example if a customer needs a car that has a small engine and low fuel consumption, and the company is providing a large engine with high fuel consumption. This is a variation from customer expectation.
Finally Measures of actual realized value - gives the actual value the customer recieves from the use of the product.
Answer:
<u>Internal marketing</u>
Explanation:
Internal marketing is the actions and training that a company provides its employees to leverage their skills and competencies to motivate and maximize their productivity and customer service. Quality in interacting with customers is as important as their experience with products, so when employees have the techniques of interaction and positive customer approach, it is ideal for creating a climate of credibility and reliability that helps retain and attract new customers.
Explanation:
PESTEL analysis is an acronym for Political, Economic, Socio-cultural, Technological, Environmental, and Legislative, and it is probably one of the most well-known top-level battle-hardened business planning tools. It was simply PEST analysis when we first came across the tool, some 30 years ago: the EL was added along the way to make it more all-encompassing.
When should you use it?
PESTEL is most commonly used in what economists refer to as a "macroeconomic analysis," which simply means thinking about future plans - to you and me, business planning and strategy. It is one of the most well-known and battle-tested top-level business planning tools.