Question

Contemporary best-selling management books often argue that customers are the most important element in the external environment. Do you agree

Answer 1

Answer:

NO, I DO NOT AGREE

Explanation:

External environment in management are those factors that can affect business operation either directly or indirectly. these factors are classified under macro and micro factors.

the micro environment factors are PESTLE

customer, suppliers, competitor, public perception,

the macro environment factors are PESTLE

P -political

E - Economic

S -Socio cultural

T - Technological forces

L - Legal

E - Environmental factors

All these factors are important elements to be considered in the day to day activities of an Organization. PESTLE is even a analysis tools use to control and monitor the operation of the bussiness.