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Norma-Jean [14]
1 year ago
14

Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem custo

mer. this is an example of organizational:_____.
Business
1 answer:
yaroslaw [1]1 year ago
6 0

Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem customer. This is an example of organizational effectiveness.

What is Customer service?

Customer service is the assistance you provide to make sure that your clients have a simple and satisfying experience with you, both before and after they purchase and utilize your goods or services. If you want to keep clients and expand your business, you must provide outstanding customer services. Customer service today offers much more than the standard telephone support representative. It's accessible through social media, text messages, email, and the web. Many business also provide self-service assistance, allowing clients to research solutions on their own day or night.

Learn more about Customer Service here:

brainly.com/question/19049484

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Janet Foster bought a computer and printer at Computerland. The printer had a $900 list price with a $100 trade discount and 2/1
nikdorinn [45]

Answer:

Janet Foster

a. Janet could save $12.44 on the printer by borrowing $800 to take advantage of the cash discount.

b. On the computer, the difference in the final payment between choices 1 and 2 is $197.

It is advisable for Janet to choose the first option.

Explanation:

a) Data and Calculations:

Printer:

List price of printer = $900

Trade discount =          100

Purchase cost =        $800

Cash discount terms = 2/10, n/30

Cash discount = $16 ($800 * 2%)

Interest on loan to purchase printer = $3.56 ($800 * 8% * 20/360)

Savings if loan is borrowed = $12.44 ($16 - $3.56)

Computer:

List price = $4,060

Trade discount = 25% or $1,015 ($4,060 * 25%)

Purchase cost = $3,045

Payment options:

1) = $160 * 17 months = $2,720

Balance on 18th month    325

Total payment =           $3,045

2) = Payment with 8% interest for 18 months equal payment = $180.08

From an online financial calculator:

N (# of periods)  18

I/Y (Interest per year)  8

PV (Present Value)   $3,045

FV (Future Value)  0

P/Y (# of periods per year)  12

C/Y (# of times interest compound per year)  12

PMT made at the end of each period

Results

PMT = $180.08

Sum of all periodic payments $3,241.48

Total Interest $196.48

Difference in final payment:

Choice 1 , total payment =    $3,045

Choice 2, total payment =    $3,242

Difference in final payment = $197

6 0
2 years ago
How does selling shares on the stock exchange benefit companies?
Jlenok [28]

Answer:

C

Explanation:

They sell shares at a price to investors. They then use these funds to help grow their business and in turn pay dividends to shareholders

6 0
3 years ago
Polaroid’s 3d pen allows users to create 3d models. You can free draw or use the polaroid trace app to trace over stencils and b
hammer [34]

For Polaroid, the addition of the 3D pen to the U.S. market would be viewed as a <u>market development</u> strategy on product-market matrix.

<h3>What is a product-market matrix?</h3>

This refers to a business map that helps the Product Managers to map the strategic market growth of their products. This Matrix was named after Igor Ansoff, who was a a mathematician and business manager who published an essay outlining the matrix in the Harvard Business Review in 1957.

The 4 strategies of Ansoff Matrix (product-market matrix) includes:

  • market penetration
  • market development
  • product development
  • diversification.

In conclusion, the addition of the 3D pen to the U.S. market would be viewed as a market development strategy on product-market matrix.

Read more about product-market

brainly.com/question/1273826

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7 0
2 years ago
Which type of reputation is affected by material a person posts to an online discussion forum that is accessed only by people in
liraira [26]

Answer:

professional and private

Explanation:

Reputation can be regarded as an opinion or believe about something, individual or organization, it is the judgement or the information known by people about an individual or organization. When this reputation is been accessible by a specific kind of people i.e not by the general public, it is reffered to as professional and private reputation.

It should be noted that professional and private reputation is affected by material a person posts to an online discussion forum that is accessed only by people in his or her company.

7 0
3 years ago
Who is this a random girl from the web or some one else
djverab [1.8K]
Random girl from the web.
4 0
3 years ago
Read 2 more answers
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