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iren [92.7K]
2 years ago
7

When consumers have problems with a web site, they use _____ dimensions to evaluate e-service quality.

Business
1 answer:
Ivanshal [37]2 years ago
6 0

When consumers have problems with a web site, they use website design, customer service, privacy, and fulfillment dimensions to evaluate e-service quality .

E-service quality measurements contain four dimensions including website design, customer service, security or privacy, and fulfillment.

Website design refers to all the elements of the customer experience which are related to the website. It  includes information quality, purchase process,  product selection, website convenience, p and system availability.

Every efficient website should contain three main contents which are information oriented and  transaction oriented  and customer oriented.  Customers do always assess the experience of them by using a website to assess an online store's overall service quality.

To know more about e-service quality here:

brainly.com/question/15153472

#SPJ4

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Bartlett Company's target capital structure is 40% debt, 15% preferred, and 45% common equity. The after-tax cost of debt is 6.0
anyanavicka [17]

Answer:

WACC is 9.26%

Explanation:

WACC is the average cost of capital of the firm based on the weightage of the debt and weightage of the equity multiplied to their respective costs.

According to WACC formula

WACC = ( Cost of common share x Weightage of common share ) + ( Cost of Preferred share x Weightage of Preferred share ) + ( Cost of debt x Weightage of debt )

Cost of debt is already given as after tax cost of debt.

WACC = ( 12.75% x 45% ) + ( 7.5% x 15% ) + ( 6% x 40% )

WACC = 5.7375% + 1.125% + 2.4% = 9.2625 % = 9.26%

4 0
3 years ago
What will happen in the gasoline market now if buyers expect higher gasoline prices in the near future?
Lerok [7]
D.) i had it right on my test
8 0
3 years ago
A company must decide between scrapping or reworking units that do not pass inspection. The company has 22,000 defective units t
LenKa [72]

Answer:

It is more profitable to sell the units as-is and produce new ones.

Explanation:

Giving the following information:

The company has 22,000 defective units that cost $6 per unit to manufacture.

Sell as-is:

Selling price= $2

Rework:

Additional cost= $4.5

Selling price= $8.5

If the units are sold as-is, the company will be able to build 22,000 replacement units for $6 each and sell them at the full price of $8.50 each.

<u>The original cost of the 22,000 units is a sunk cost, it will remain no matter the decision. </u>

Sell as-is:

Defective units= 22,000*3= 44,000

New units= 22,000*(8.5 - 6)= 55,000

Total income= $99,000

Rework:

Sales= 22,000*(8.5 - 4.5)= $88,000

It is more profitable to sell the units as-is and produce new ones.

3 0
3 years ago
Javier left his home country to become a gardener for a family in a suburb of San Francisco, California. One of the benefits of
mario62 [17]

Answer: socialist economic system

Explanation: In simple words, a socialist system refers to the system in which the forces of demand and supply are heavily controlled by the government. In such economies, the goods and services are produced with an objective of social welfare and not generation of profit like in capital economy.

In the given case, the home country of Javier provided the service of public transportation at lower prices unlike in California.

Hence from the above we can conclude that the correct answer is socialist economic system.

8 0
3 years ago
with this type of externality, in the absence of government intervention, the market equilibrium quantity produced will be than
ikadub [295]

The type of externality where market equilibrium quantity produced will be more than socially optimal quantity in absence of governemtn intervention is Negative externality.

Let understand that whenever a production of good or service negatively affect the unrelated third party who is not directly involved in a market transaction, it is said that negative externality exists in the scenario.

A very good example of commonly cited Negative Externalities are air pollution and noise pollution which was caused during production an affects unrelated third party.

If there is presence of government intervention in the production, then, the production of goods or service will be halted.

Therefore, in conclusion, this type of externality is called the Negative Externality.

Read more about Negative Externality here

<em>brainly.com/question/13901028</em>

7 0
2 years ago
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