Question

salesforce.com is a customer relationship management company that integrates every part of a company that interacts with customers—including marketing, sales, and service—onto one crm platform, salesforce customer 360. this product gives teams a shared view of every customer. salesforce.com shows that crm aims at all of the following except .

Answer 1

salesforce.com is a customer relationship management company that integrates every part of a company that interacts with customers—including marketing, sales, and service—onto one crm platform, salesforce customer 360.

  This product gives teams a shared view of every customer. salesforce.com shows that CRM aims at all of the following except Getting data base from competitors.

What is Customer Relationship Management?

   Customer relationship management (CRM) is a technological tool for managing all your company's relationships and interactions with customers and potential customers.

   The major aim of CRM is to Improve business relationships. A CRM system helps companies provide this service by staying connected to their customers and ensuring easy access of information to boost profitability.

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