Correct option is B. Mrs. Quabarl is best described as outwardly imposing but easily defied.
Mrs. Quabarl is very vocal about her demands and imposing in her wishes as stated in the passage. But she is also docile and surprised when she is defied, though she speaks nothing of it.
There is no indication of her being selfish, or bitter, neither imprudent. Thus, options A,C and D are incorrect.
Lady Carlotta is approached by the “imposingly attired lady” Mrs. Quabarl while standing at a train station (lines 32-35).
Mrs. Quabarl assumes Lady Carlotta is her new nanny, Miss Hope: “You must be Miss Hope, the governess I’ve come to meet” (lines 36-37). Lady Carlotta does not correct Mrs. Quabarl’s mistake and replies, “Very well, if I must I must” (line 39).
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