To help improve quality, delta airlines installed customer care systems at some of its airport gates. the goal of this information system was to improve customer service and the quality of the product.
Information systems help businesses differentiate themselves from others by keeping costs low, differentiating products and services, focusing on niche markets, strengthening relationships with customers and suppliers, and improving market access to fierce competition. helps you compete with your competitors.
The most critical obstacle to successful business process change is organizational culture.
Transnational: This strategy manages virtually all value-added activities from a global perspective regardless delta airlines of borders, optimizing sources of demand and supply wherever they occur, and leveraging regional competitive advantages. To do.
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