Question

What are the important long-term issues relevant for managing capacity, revenue, and customer satisfaction for southwest airlines?

Answer 1

Some long-time period problems applicable for dealing with ability, revenue, and patron satisfaction for Southwest airways includes right usage of the corporation’s fleet of airplanes.

This is a applicable difficulty as it directly influences capability, sales, and customer pride if planes are not being properly applied. For example, all three of these factors will lower if half of Southwest’s fleet became grounded and flights had to be cancelled, or all three factors could growth if the whole fleet turned into being utilized to its fullest extent. Some other lengthy-term issue this is relevant to these three factors is turnaround time at Southwest gates, due to the fact as we found out, as low as a sixty second postpone can create a decrease in capability, sales and patron delight.

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