To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use: intelligent agents.
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Who are intelligent agents?</h3>
An intelligent agent (IA) is anything that can detect its surroundings, act independently to accomplish goals, and learn from experience or use knowledge to execute tasks better. A thermostat, a person, and any system that fits the criteria of an intelligent agent, such as a business, a state, or a biome, are all examples of basic or sophisticated intelligent agents.
All of the IA's objectives are contained in an agent's "objective function." Such an agent is intended to develop and carry out any strategy that, if completed, will maximize the anticipated value of the goal function.
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